Overview
Back of House First Line Manager role at DHL Supply Chain.
Contract Type: Permanent (Full-Time). Shift patterns: 4 on 4 off, 4 days (possibility nights and days). Location: Gatwick, RH6 0JW.
Pay Rate: £40,000.
PLEASE NOTE: The role is based within an airport and you will be required to undergo a security/background check if you are successful for this position. Interviews are provisionally scheduled to take place during the week commencing 1 September. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Applications are reviewed continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Back of House, First Line Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.
What does the role entail?
* Leading the oversight in managing and supporting colleagues in HR matters.
* Reporting to the Airside Performance Manager; work closely in managing and supporting colleagues in HR matters.
* Ensuring compliance and standards; plan and facilitate required meetings with stakeholders.
* OMS management of key tools to improve our working practices.
* Build relationships and maintain clear communication.
* Comprehensive understanding of DHL HR Management; confident in conducting investigations.
* Adapt to change as a constant feature of the working environment.
* Understand safety and develop ways of working with local teams regarding incidents/accidents/GSRs/CSRs.
* Maintain daily trackers, daily call logs, investigations and handover responsibilities.
* Drive performance in the operational environment and improve the performance and efficiency of colleagues.
What do we need from you?
* Problem solver; propose solutions and mitigations from investigations to help prevent recurrence.
* Self-driven and motivated to pursue continuous improvement.
* Impeccable literacy and verbal skills.
* Strong leadership skills; lead from the front in setting standards.
Security & Compliance in Aviation
* Be able to provide five years of address history.
* Be able to provide five years of reference history (employment/education/benefit claim/character).
* To obtain a full airside ID.
Benefits
* Competitive pay and a range of benefits including 24/7 GP service.
* Discounts (retail, childcare and gym), affordable loans and enhanced pension scheme.
* 24/7 employee support service for you and your family with access to free counselling and more.
Diversity & Inclusion at DHL
We are committed to fair, transparent resourcing across the UK. Learn more about our approach to Diversity, Equity, Inclusion & Belonging at our careers site: https://careers.dhl.com/global/en/diversity
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