Overview
Contract Type: Permanent
Working Hours: 37 hours, Monday to Friday, 8:30am - 5:00pm
Worker Type: Hybrid Worker
Salary: Starting Salary is £26,824 - £27,694 per annum (pro rata for part-time)
Location: Post 1 - Crocus Field Residential Children's Home, Nottingham. NG2 2HN; Post 2 - Woodview Children\'s Home, 46 Bewick Drive. NG3 7GB
We\'ve got an exciting opportunity available for talented individuals to join our workforce – perhaps this is the opportunity you\'ve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you — people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
About the Role
We\'re looking for a Children\'s Residential Business Support Officer to join our Children\'s Support Services within the Children and Families Department. This role provides comprehensive and flexible support to Managers, Assistant Managers, and Children\'s Residential Social Care Workers (CRSCWs) across one or more residential homes.
You\'ll contribute to consistent service delivery and improved outcomes for young people, supporting their physical, emotional, cultural, religious, educational, and psychological needs. You\'ll also manage financial systems, organise meetings, maintain records, and liaise with internal and external stakeholders.
About You
Essential Qualifications:
* GCSEs (or equivalent) in English and Maths
* Or relevant experience demonstrating equivalent skills
Essential Experience:
* Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)
* Experience working in a pressured, confidential environment
* Familiarity with financial systems and case management tools
Essential Knowledge:
* Understanding of business support processes within a local authority setting
* Awareness of safeguarding and confidentiality in children\'s services
* Knowledge of UK data protection legislation, including GDPR and the Data Protection Act 2018
Essential Skills and Competencies:
* Strong communication skills across various formats (face-to-face, phone, email)
* Excellent minute-taking and note-recording skills
* Ability to work under pressure, meet deadlines, and solve problems effectively
* Commitment to continuous improvement and a customer-focused approach
* Ability to work with discretion in a sensitive environment
* Strong organisational skills and ability to manage varied workloads
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016); therefore, fluent English is essential.
A DBS enhanced check for a regulated activity is required
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
Job Description and Person Specification can be found here
For informal enquiries, please contact Kevin Bianco, by telephone on 0115 876 2738 or by email at kevin.bianco@notitnghamcity.gov.uk
Closing Date: 17th September 2025
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
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