Position Overview
The store manager is responsible for maintaining sales performance, profitability, customer satisfaction, merchandising standards, store operations and training and development across the entire store.
Job Description
* Ensuring the store exceeds the profitability expectations and exceeds all KPI targets by driving sales and motivating the team
* Setting the overall store sales plan yearly/monthly/daily and by individual and department
* Maintain visibility and lead by example on the sales floor to support all selling functions
* Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
* Analysing sales across all departments and categories in order to improve on current average basket, conversion and overall sales
* Identify strengths, weaknesses and training needs of the team, ensuring all staff complete training as per company guidelines and providing ongoing development and coaching
* Network, recruit, hire and retain high quality management and associates to fill store profile and support succession planning
* Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom
* Meet or exceed profitability expectations in sales, payroll and shrink conversion
* Create and execute strategies to maximise store sales and minimise expenses
* Maintain high communication levels with every team member and carry out personal appraisals on a regular basis
* Maintain high communication levels with head office
Additional Duties And Responsibilities
* Participating in and attending all store meetings and other related functions
* Performing housekeeping and maintenance duties as required
* Willing and being available to travel and work from different locations when necessary
* Maintaining standards in line with the requirements of the job and any policies currently in place
* Assuming and completing other duties as assigned by management from time to time
* Working any additional hours as to the requirements of the job
* Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
Requirements
General Requirements
* Completing all duties on time and in a satisfactory manner as assigned by management
* Punctuality and adhering to designated work schedule
* Flexibility and working effectively with colleagues and management to accomplish duties and goals
* Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
* Representing a positive attitude toward the merchandise and the company
* Abide by the 6 Guess Rules
Adhere to the rules and guidelines as expressed in the company hand book
Benefits
* Staff Discount
* Monthly Target Bonus
* Uniform Allowance
#J-18808-Ljbffr