Job Description
Job Description:
Job Title: IT Desktop Support Technician
Job Type & Location: Onsite || Witney, Oxfordshire, UK || Backfill Support/Secondary Support
This role is for a Backfill/Secondary Support candidate who would be able to provide support in the absence of the primary engineer and will be called on a certain notice period to come onsite and provide the necessary support services
Job Requirements:
Technical
Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
•Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
Ability to lift / move computer equipment weighing up to 50 lbs.
Expert in desk-side support and PC break/fix including basic administration of Windows O/S...