Knockinaam Lodge is a luxury country house hotel set in a secluded bay on the beautiful Galloway coastline. Known for our fine dining restaurant, award-winning wine list, and personal service, we offer guests a truly memorable experience in a stunning setting.
We are now looking for a Restaurant Supervisor to join our small, passionate team. This is an exciting opportunity to develop your career in hospitality while working in one of Scotland's most unique and exclusive venues.
The Role
As Restaurant Supervisor, you will play a key part in delivering the high standards of service that Knockinaam Lodge is renowned for. You'll work closely with the Restaurant Manager and General Manager to oversee daily service, lead and motivate the front of house team, and ensure our guests enjoy warm, professional, and attentive hospitality from the moment they arrive.
Your responsibilities will include:
* Supervising the restaurant team during breakfast, lunch and dinner service
* Ensuring service runs smoothly and efficiently, with attention to detail throughout
* Supporting the Restaurant Manager with rotas, training, and staff development
* Leading by example on the floor; welcoming guests, taking orders, and ensuring satisfaction
* Maintaining knowledge of menus and wine lists to confidently assist guests
* Handling guest feedback and resolving any issues with professionalism and care
* Assisting with private dining, celebrations, and special events
About You
We're looking for someone who:
* Has previous front of house experience
* Is passionate about food, wine, and creating memorable guest experiences
* Has strong communication and leadership skills
* Thrives in a hands-on role and enjoys working as part of a close-knit team
* Can remain calm and professional under pressure
* Is flexible to work evenings, weekends, and holidays
What We Offer
* Competitive salary
* Share of tips
* Uniform provided
* Opportunity to grow and develop your career within a luxury hospitality setting
* Work in a unique coastal location surrounded by natural beauty
Job Type: Full-time
Pay: £26,500.00 per year
Benefits:
* Free parking
* On-site parking
Ability to commute/relocate:
* Stranraer DG9 9AD: reliably commute or plan to relocate before starting work (required)
Work Location: In person