Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Accounts Credit Controller Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Simply Health Cycle scheme Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role You will work within the Credit Control function to ensure the timely collection of customer debt and accuracy of customer accounts. This position requires integrity and professionalism, as well as exceptional relationship building ability across all areas of the Business. The role will involve exposure to private and sensitive information, requiring confidentiality and discretion at all times. Main duties Assist with monitoring and managing the aged debt report. Chase outstanding invoices via phone, email, and letter in a professional manner. Record all customer communications and update notes on the system. Help allocate payments correctly against invoices and reconcile accounts. Work with the Credit Controller to resolve customer queries and disputes quickly. Prepare and send statements to customers. Escalate any high-risk or long-overdue accounts to the Credit Controller. Support the automated bulk debt chase processes. Provide general administrative support to the finance team as needed. Skills and Experience Excellent verbal and written communication and customer service skills Ability to process data in an efficient and timely manner whilst maintaining a high degree of accuracy Good understanding of basic accounting principles, spreadsheets and word processing Good numeracy skills and ability to process information quickly and effectively Ability to work well in a team and manage workload effectively Ability to work methodically and systematically and to present information clearly and succinctly To be fully literate in IT office-based software packages A flexible and proactive approach to problem solving. Ability to use own initiative To be adaptable and have a confident approach to meet the challenges of a busy working environment Working in an accounting environment Cross department collaborative working Working to challenging deadlines If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking “apply” below - we want to hear from you!