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Assistant Manager Role
As an Assistant Manager, you will support your Store Leader in delivering excellent customer care and operational standards daily by engaging with customers to understand their needs. Working across retail and pharmacy, you will lead and inspire your team by demonstrating leadership on the shop floor, showcasing excellent service and care.
Key Responsibilities:
1. Lead your team to drive business growth by providing care to customers and patients.
2. Be responsible for your team's performance and development through regular coaching and reviews.
3. Ensure a sustainable and efficient retail and pharmacy operation, maintaining stock availability, controlling costs, minimizing loss, and meeting customer expectations.
4. Conduct regular reviews, audits, and risk assessments to ensure patient and public safety.
5. Analyze data, trends, and insights to adapt quickly to changing customer needs.
What you’ll need to have:
* Experience leading a team in a customer-facing environment.
* Understanding of how to achieve performance goals through inspiring and coaching a team.
* A collaborative personality and ability to succeed in a team-centered environment.
It would be great if you also have:
* Experience working within community pharmacy.
* Confidence in navigating and embracing new technology.
Our Benefits:
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for expecting or adopting parents
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We offer additional benefits to provide flexibility—find out more at boots.jobs/rewards. Please note, salary estimates on third-party sites are not endorsed by Boots and may be inaccurate.
Why Boots?
We foster an inclusive working environment where everyone can be themselves and reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive, inclusive workplace. Together, we change for the better.
What's Next?
If you apply, you will be invited to complete a timed online assessment. Afterward, our team will review your application and contact you. We are open to discussing part-time and job share options during the application process and can provide reasonable adjustments if needed.
This role requires a successful pre-employment check, such as a DBS, PVG, or Access NI check, depending on your location. Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis.
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