Location: Bournemouth, England, United Kingdom
Product Owner Cashback & Loyalty
OnBuy needs a Product Owner for the cashback and loyalty domain, based in Bournemouth or Manchester offices, with flexible hybrid or remote options.
Base pay range
The salary on offer for this role is up to £75,000 depending on experience.
About the role
As a Product Owner, you will own the vision, roadmap, and success of the cashback domain, translating company ambition into outcome‑driven delivery.
Cashback Domain
Champion value at the heart of the marketplace. The team owns the end‑to‑end experience of earning, redeeming, and promoting Cashback, ensuring it remains simple, transparent, and distinctive.
Key Responsibilities
Product Strategy and Vision
* Define and own the product vision and roadmap for your domain, aligned to company strategy and business goals.
* Translate goals into clear problem statements, user stories, and measurable outcomes.
* Continuously prioritise and refine the backlog based on data, impact, and value.
Delivery and Execution
* Work closely with engineering, QA, design, data, and activation teams to deliver high‑quality solutions that drive growth and value.
* Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad.
* Balance delivery speed with long‑term scalability, technical health, and operational efficiency.
* Focus on outcomes over outputs, ensuring delivery directly improves experience, performance, and business value.
Customer and Stakeholder Engagement
* Champion the voice of the customer using insights, feedback, and research to inform decision‑making.
* Partner with commercial, operations, and marketing teams to ensure alignment and adoption of new features.
* Communicate product performance, progress, and impact against goals and key metrics clearly and consistently across all levels.
Data and Outcomes
* Define clear goals and key metrics that connect team outputs to customer and business outcomes.
* Use analytics and insight to measure performance, track progress, and identify opportunities for improvement.
* Make evidence‑based decisions combining data, customer feedback, and experimentation.
* Continuously iterate to enhance conversion, engagement, and satisfaction through data‑driven learning.
About You
You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem‑solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement.
* Proven experience as a Product Owner or Product Manager in a digital, eCommerce, or SaaS environment.
* Strong understanding of Agile delivery and backlog management.
* Excellent communication and stakeholder management skills, able to influence without authority.
* Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio or similar.
* The confidence and curiosity to act as the subject matter expert and go‑to contact for your domain.
* A focus on measurable outcomes with a clear ability to link delivery to impact.
Desirable Experience
* Gamification & Reward Design: Experience designing progressive systems (levels, tiers, streaks, challenges, achievements) that motivate users to return and engage repeatedly.
* Behavioural & Player Psychology: Understanding of motivational frameworks (e.g., habit loops, variable rewards, mastery and status mechanics) to build habit‑forming, value‑driven experiences responsibly.
* Data‑Driven Decision Making: Ability to use user behaviour data (retention cohorts, activation curves, reward utilisation, LTV uplift).
* Engagement & Loyalty Strategy: Proven track record creating systems that grow repeat usage and loyalty through smart earning, redemption, and surprise‑and‑delight experiences.
* Gaming, Fintech, or Consumer Rewards Background: Experience in gaming, marketplace, loyalty, fintech, or app‑based environments building addictive, compelling, fair, and fraud‑resilient value propositions.
Benefits
* Company equity – in return for helping us to grow, we’ll offer you company equity, meaning you own a piece of the business we are all working so hard to build.
* 25 days annual leave + bank holidays.
* 1 extra day off for your birthday.
* Employee Assistance Programme.
* Perks at Work benefit platform.
* Opportunities for career development and progression.
Our Commitment
OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Remote and Hybrid
This role is available on a hybrid basis for those near our Manchester or Bournemouth offices, and we’re happy to welcome fully remote candidates from anywhere else in the UK!
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