Overview
Resort Safety Officer (SIA Qualified) at Butlin's. The role combines customer service with security to ensure guests feel safe and secure throughout their stay.
Responsibilities
* Carry out regular patrols of the Resort; welcome guests on arrival to provide the best possible first two hours experience.
* Maintain access control at the three Resort entrances with a customer-focused approach.
* Carry out first aid assistance to team members and guests when required and operate in accordance with Butlin's, SIA and local licensing laws in licensed venues.
* Support guests and colleagues across venues, grounds, and gate as needed, prioritising guest safety.
Working hours
Working variable shift patterns covering 8am–8pm (day shifts) and 8pm–8am (night shifts) over 40 hours per week. This is a permanent role and is paid fortnightly. Live-in accommodation may be available for those aged 18 and over and if relocating to the area.
About You
* Hands-on approach to work with the ability to perform well under pressure while maintaining a positive, people-focused attitude.
* Enjoy working in a team with common goals and delivering exceptional customer service; able to work on your own initiative when necessary.
* An SIA Door Supervisor licence is essential.
About Butlin's
Butlin’s is about fun, excitement, and adventure. We’ve been delighting guests for over 80 years, delivering an Altogether More Entertaining and Fun Break guided by our values: Create Smiles, Get Stuck In, and Care For Each Other.
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Travel Arrangements
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