Overview
Customer Support - IMMEDIATE START - Cambridgebased - till mid February 2025
Our client is a payments company looking to hire 4 Customer Support specialists.
Initially, this is a 6 week contract with the possibility of one of the roles becoming permanent.
Responsibilities
* Be the first line of support dealing with client queries
* Respond to emails
* Collect Data to verify ID
What you’ll need
* Ability to show initiative and work independently
* Case Management Acumen – ability to track progress
* Attention to detail
* Be polite under pressure
* The ability to communicate clearly and effectively
NICE TO HAVE
* Payments / Fintech experience
* Proficient in Excel
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