Summary We are looking for a business admin apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role. Wage £14,526.20 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Shifts to be confirmed 37 hours a week Start date Sunday 5 October 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Communicating over the telephone with customers, clients and colleagues Managing email inboxes Organise and report data Use of spreadsheets Managing in-house computer systems Answering incoming calls to the office Compiling project files Use of bespoke software Any other admin duties as requested Where you'll work Unit 2, The Pavillions Bridge Hall Drive Bury BL9 7NX Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider WOODSPEEN TRAINING LIMITED Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship. More training information You will be completing your Level 3 Business Administrator Apprenticeship with Woodspeen Training All training will take place online so no travel is required Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Non judgemental Patience About this employer Established in 2015, Global Policing works with organisations like yours to make the world (and your community) a safer place to live and work. Founded by former Police Chief Inspector Shane Williams and his team of senior ex-Police Officers, we have developed our unique range of services around our own experience and the needs of our clients. This means we are ideally placed to deliver training, provide data protection services and support you in other critical areas. With a huge amount of knowledge throughout our team in every area we work within, we aim to keep costs low and take as much work as possible off your hands. Our hands-on approach has made us the go-to training provider for hundreds of organisations across the North-West and beyond. We are also experts in teaching children about law, crime and citizenship. With Project Chameleon and our other classroom-based initiatives, we make a positive impact on hundreds of young people every week. It is our goal to secure funding which allows us to deliver this learning to schools free of charge. https://globalpolicing.co.uk/ (opens in new tab) After this apprenticeship Following the completion of the apprenticeship there may be the opportunity for a more permanent position or further development opportunities Ask a question The contact for this apprenticeship is: WOODSPEEN TRAINING LIMITED lucy.booth@woodspeentraining.co.uk The reference code for this apprenticeship is VAC1000340508.