Pyou UK - International Recruitment Agency is seeking a Concession Manager for our client, an Italian Luxury Menswear Brand.
Location: Edinburgh (Harvey Nichols)
Responsibilities:
1. Participate in sales development and achieve monthly objectives by analyzing and developing key commercial indicators.
2. Guide the sales team daily towards quantitative and qualitative goals and implement action plans accordingly.
3. Manage team organization in the sales area and ensure optimal customer service.
4. Analyze results, develop action plans, and utilize reporting tools.
5. Plan organization considering peak and off-peak periods and productivity needs.
Ensure visual merchandising standards are maintained and the store operates smoothly (cleaning, maintenance, stock management).
* Monitor VM performance and adapt it to business needs.
* Proactively suggest layout and window display changes and communicate needs to the VM manager.
Requirements:
* At least 1 year of experience as a store manager.
* Strong sales aptitude and excellent customer service skills.
* Ability to supervise and energize a team.
* Enjoys challenges.
* Additional language skills, such as Italian, are a plus.
Pyou is part of the Lavoropiù Group, a leading Italian HR company. We offer various employment and professional growth services. Our international team provides global recruitment coverage. This form is solely for recruitment purposes. All personal data will be processed in accordance with GDPR and the Data Protection Act (2018). We promote inclusive policies respecting diversity and equal opportunities. Please read our Privacy Policy. Do not send documents or personal data outside the specified procedures, and verify contact details on our website for authenticity.
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