Leisure Assistant - Birkenhead Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. You are a key link in the chain that joins great staff with memorable customer service. You will be a vital part of our team, responsible for ensuring all leisure facilities, including our new padel courts, are maintained at the highest level of hygiene and safety. As a Leisure Assistant, you will be responsible for ensuring our extensive facilities are always in impeccable condition. You'll assist the Leisure Team in creating a welcoming environment for all members, ensuring changing rooms and public areas are squeaky clean. You will also provide essential poolside visual life guarding in accordance with STA guidelines. As a Padel Activator, you will play a crucial role in promoting and growing our padel community. You'll assist with session logistics, help welcome new players, and ensure a fun and vibrant environment on the padel courts. What we need from you: A proactive, can-do attitude - you're hands-on, reliable, and ready to step in wherever you're needed across the leisure club. Strong awareness of health and safety - including knowledge of COSHH regulations and the confidence to respond swiftly and appropriately to poolside emergencies. Excellent customer service skills - you're approachable, professional, and know how to make guests feel welcome and supported. A team player mentality - you're happy to collaborate with colleagues to ensure smooth daily operations and a great member experience. Attention to detail - from maintaining impeccable cleanliness standards to ensuring equipment and facilities are always in top condition. C onfidence in leading padel sessions - you're passionate about engaging with people and supporting the growth of our local padel community. Great communication skills - you know how to listen, respond, and provide clear, helpful information to both guests and team members. Flexibility and reliability - you're prepared to work varied shifts, including weekends and holidays, to help deliver an exceptional leisure experience. A passion for creating a great experience - you take pride in making the club a clean, safe, and enjoyable place for everyone. Join us and we can offer you benefits* such as - Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year. - Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast. - Friends and Family discounted stays from 49 including breakfast - 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill - 30% discount on and off shift in our Village Hotel Starbucks stores - Excellent training and development including our Rising Stars and Talent Academy programmes - A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. - Discounts and cashback offers on many High Street Brands and Supermarkets. - A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health - Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually. - Financial wellbeing support and salary drawdown via Wagestream - Access to our Employee Assistance Programme, offering support and counselling - Flexible working hours - A fun, supportive and inclusive work environment with regular team events - Excellent Reward and Recognition Incentive schemes - Anniversary rewards for key milestones of service - Electric car salary sacrifice scheme - Have your birthday off guaranteed - Discounted Health Cash plan and Sick pay Insurance. - A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities. - Enhanced maternity and paternity benefits and pay - Company Pension scheme - Life Insurance T&C's apply based on your contract. Please note - All offers are subject to a successful DBS check in this role Come and be part of something new & something special - Work, Grow & Play the Village Way!