Receptionist / Administrator, Darlington
Salary circa £30,000
About the Role
This is a professional, welcoming, and highly organised position, serving as the first point of contact for our Darlington office. You will play a key role in creating a smooth and positive experience for visitors, clients, and colleagues, balancing essential administrative duties with exceptional customer service.
Key Responsibilities
* Act as the primary point of contact for all visitors and callers, delivering a warm, professional, and helpful experience.
* Answer, screen, and direct incoming calls promptly and courteously.
* Greet visitors, ensure they feel comfortable, and provide support as needed.
* Full administrative support for the wider teams in the business such as HR, Marketing and Operations.
* Manage meeting room bookings and ensure all required equipment and light refreshments are prepared in advance.
* Coordinate and arrange catering or lunches for both client-facing and internal meetings.
* Maintain a tidy, organised, and presentable front desk and reception area.
* Provide administrative support and assist with ad-hoc tasks across all areas of the business as required.
Requirements
* Previous experience in a mixed reception / administrative role would be ideal
* Strong MS Office skills
* Strong communication and interpersonal skills.
* Highly organised with excellent attention to detail.
* Ability to multitask and prioritise effectively in a fast-paced environment.
* Energetic, positive and a real team player