Location: Thames Valley Air Ambulance, Stokenchurch House, Oxford Road, Stokenchurch, HP14 3SX
Contract type: Permanent
Hours: 37.5 hours per week ( will consider 30 hours per week but must be over 5 days a week)
Salary: £30,065 - £33,433 per annum, depending on experience
About us
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.
What We’re Looking For
We’re seeking an exceptional Assistant to provide seamless, high‑impact support to our CEO. This is a pivotal role at the heart of the organisation, where you’ll deliver outstanding support while bringing structure, strategic coordination and calm control to a fast‑moving environment.
You’ll play a key role in driving effective prioritisation, ensuring strong follow‑through, and supporting the CEO to deliver at her best. This position is perfect for someone highly capable, proactive and energised by pace — someone who stays several steps ahead, protects executive focus and grows into a trusted right‑hand to the CEO.
Your Role
As Assistant to the Chief Executive Officer, you will provide high‑level, confidential administrative and organisational support that enables the CEO to operate at her best and maintain a clear focus on strategic leadership.
Working at the heart of the charity, you will often act as the internal and external “public face” of the CEO, embodying her values, approach and professional standards in every interaction.
You will take a proactive, forward‑thinking approach to a wide range of responsibilities, from expertly managing the CEO’s diary and preparing high‑quality documents, to acting as a key liaison across the organisation and ensuring seamless coordination between the CEO, the Executive Management Team, departmental leaders, staff and external stakeholders. Your work will underpin strong communication, smooth operations and effective organisational delivery.
A positive, solutions‑focused mindset is essential, along with the confidence to seek guidance when appropriate and the judgement to know when to do so.
At a Glance, You’ll Be Responsible For:
Executive Support
Providing high‑level diary management, prioritising competing demands and coordinating complex schedules, all in line with the CEO’s preferred working style
Managing emails, correspondence and phone calls, responding on behalf of the CEO where appropriate
Preparing high‑quality briefing papers, agendas, presentations and reports
Acting as a trusted gatekeeper, handling confidential and sensitive information with absolute discretion
Communication & Stakeholder Liaison
Serving as a key point of contact between the CEO, internal teams, partners and external stakeholders
Supporting stakeholder engagement, including organising meetings, events and follow‑up actions
Drafting and editing correspondence and communications to a professional standard
Collating information for internal and external updates
Operational & Project Support
Supporting organisational projects led by the CEO, tracking actions, deadlines and team contributions
Assisting with planning and logistics for key events, away days and strategy sessions
Identifying and recommending improvements to administrative processes and ways of working
Governance & Board Support
Working with the Head of Governance and Legal to support Board and committee operations, including preparing papers, scheduling meetings and, where required, taking accurate minutes
Ensuring actions arising from Board meetings are communicated, monitored and completed
General Administration
Maintaining accurate and well‑organised records and filing systems
Processing expenses and supporting budget tracking for the CEO’s activities
Providing occasional administrative cover for senior leadership colleagues, as needed
About You
You will be highly organised, detail‑driven and confident working with senior leaders. Comfortable engaging with the Executive Management Team, departmental leaders, staff and external stakeholders, you’ll represent the CEO and her office with professionalism, clarity and warmth, whether in meetings, at events, online or over the phone.
You’ll excel in a fast‑paced setting, managing multiple priorities with calm efficiency, sound judgement and a proactive approach. You anticipate needs, take initiative and maintain a steady, solutions‑focused attitude, even when dealing with shifting demands or deadlines.
Ideally, you’ll bring experience or demonstrable transferable skills along with a track record of building strong, credible working relationships. What matters most is your ability to combine discretion, reliability and exceptional organisation with a genuine commitment to our purpose.
We’re Looking For Someone Who:
Is a bright, motivated self-starter with a can-do attitude
Demonstrates exceptional organisational and time‑management skills, with the ability to manage multiple priorities seamlessly
Possesses the highest levels of discretion and integrity, with experience handling sensitive and confidential information
Has genuinely excellent communication skills, both written and in person
Will be comfortable working in an emergency services environment with colleagues who deliver frontline, prehospital care in challenging situations
Why join us?
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward-thinking organisation. We’re proud to be collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work-life balance.
If this role sounds like it’s for you, we would love you to apply!
In return we offer a competitive salary and great staff benefits such as.
25 Days holiday / 187.5 Hours Holiday
Holiday Trading
Free annual Flu Vaccination
Blue Light Card (Option to purchase)
Employee Assistance Programme
Company Pension Scheme
Simply Health – Medical cash back scheme
Disability Confident Employer
Our values
We live by our values every day:
We care no matter what – for our patients, their families, and each other
We go above and beyond– in the care we provide and the work we do
We do the right thing – in how we act and the decisions we make
Together we are TVAA – because together, we save lives
Diversity and inclusion
We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and are especially keen to hear from candidates who feel underrepresented in the charity sector.
Safeguarding
We follow robust recruitment and safeguarding practices to ensure the safety and wellbeing of our staff, volunteers, and the people we support. Relevant checks (e.g. DBS) will be carried out where appropriate.
How to apply
To apply, please complete our online application form and upload a covering letter ,which forms an essential part of our selection process, to tell us why you’re excited about this opportunity and how your experience aligns with the role. You must have the right to work in the UK, as we are unable to offer sponsorship.
Vacancy Closing Date: 31 March 2026
This post may close early due to high numbers of applications, so you are advised to apply promptly
Timeline : First Interviews will be on 20th April and second interviews on 27th April. It is unlikely that alternative dates can be accommodated.
TVAA is a Disability Confident employer. We are committed to discussing and implementing adjustments to support you during your application process and beyond.
You may have experience in the following: Executive Assistant, Personal Assistant, PA to CEO, Assistant to Chief Executive, Senior Administrator, Executive Support Officer, Chief Executive Assistant, Office Manager, Governance Administrator, Board Secretariat, Project Support Officer, Leadership Team Assistant, CEO Office Coordinator, Stakeholder Engagement Officer.
REF-(Apply online only)