Our client is looking for an experienced Assistant Finance Officer.
This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs.
Hybrid working following initial on-site training Once competency is displayed 2 days office based with 3 days home working Hours 9am – 5.15 Mon-Thurs 9am – 4.30pm Friday
Take live phone calls, and manage incoming emails. To be the 1st point of contact for Credit Control and Adult Care Charging Teams, dealing with customer enquiries.
Manage Tier 1 questions, providing copy invoices / taking card payments / dealing with care breaks and adjustments
Refer queries to originating departments as necessary and monitor receipt of responses.
Liaise with originating department regarding appropriate further recovery action/write off.
Refer complex debts to the Senior Credit Controller.
Make contact with debtors by telephone, letter and email.
Access debtors to establish their financial circumstances and ability to pay.
Report any problems with the achievement of debt review targets to the Senior Credit Controller.
Review invoices and reminder letter for quality control.
Provide advice on debt recovery process as and when required.
Prepare debt cases for County Court action.
Assist the Credit Control & Compliance Manager & CC Co-ordinator with providing solutions to problems
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer