Force
Dyfed Powys Police
Role Type
Police Staff
Business area / Department
Custody
Location
Powys
Agile/Fixed/Fixed Operational
Fixed
Grade
D
Salary
£27,747 - £29,649
Allowances
Shift, Weekend Working
Shift Percentage
20%
Weekend Working Shift Percentage
13.89%
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Permanent
Level of Welsh language ability required?
1
Interview Date
5 November 2025
Closing Date
16/10/2025, 23:55
Job Advert Description
* Do you want a rewarding role where every day is different?
* Are you good at problem solving, able to think on your feet and make quick decisions?
* Could you support individuals from our diverse communities, who may be vulnerable or confrontational? Provide a kind, non-judgmental presence to those in need?
An exciting opportunity has arisen to join us as a Detention & Escort Support in Custody in Newtown Police Station.
Our Detention and Escort Support staff perform a vital role in the smooth running of our custody suites, providing 24/7 coverage across the Dyfed Powys force area. They work 12-hour shifts (days and nights) over a rotating pattern to provide a high standard of care for people who are detained by the police. Custody units are operational departments that run 24 hours a day, 365 days of the year.
You can expect a starting salary of £27,747 per annum, rising to £29,649 over 3 years (FTE). In addition to your salary, you will also receive additional weekend and shift allowances.
This role is anticipated to commence in March 2026, with a 3-week course at Dyfed Powys Police Headquarters in Carmarthen (this depends upon successful Pre-employment checks).
What you will be doing?
To carry out a range of duties to contribute to the effective and efficient escort detention and handling of detainees.
* To work closely with custody officers in conducting regular checks on detainees in custody.
* To assist in the conveyance of persons under arrest to a detention facility or other specified location.
* To assist at other custody suites within the force area, in the case of operational requirements. (Appropriate
allowances will be paid in line with Police Staff pay and conditions).
* In compliance with PACE, assist in the reception, searching and processing of detainees, including the taking of
fingerprints, palm prints, photographs, footwear impressions and obtaining DNA samples as required.
* To attend to the detainees' welfare needs e.g. supplying meals, provision of washing facilities, supervision of telephone
calls, exercise, answering cell calls, medication, etc. in accordance with the College of Policing APP.
* Shift Working, Weekend Working.
* A Full Driving license is essential for this role.
If you think you have the skills and passion for this role If you think this is the role for you, please complete an application, evidencing against the required attainments (usually found on the last page of the role profile).
Please also refer to the candidate guidance attached below which provides more detail on how to complete your application.
What can you expect?
* All new starters will have a buddy/mentor to support you when you join
* 24 days annual leave (rises to 29 days with 5 years' service) plus 8 bank holidays
* Additional 24 days flexi leave (role dependant)
* Access to on-site gyms and fitness classes
* Hybrid/Agile working (role dependant)
* Discounts from various retailers via the Blue Light Scheme
* Cycle to Work Scheme
* Support from our Health and Wellbeing Centre including Welfare Officers, Counselling, Physiotherapy.
* Pension scheme
* Staff Support Networks
* Flexible working opportunities
* Generous maternity/paternity and adoption leave entitlements.
* Sick pay provisions
All candidates are subject to vetting and medical checks.
Diversity and Welsh language
Dyfed Powys Police are inclusive employers and strive to have a workforce representative of the communities they police and serve. We believe that we will benefit from the variety of thinking, approach, and skills that diversity can bring; all of which helps us to deliver a better policing service.
We continue to work towards creating a safe, open culture that is ethical and inclusive of all. We have a range of staff networks and groups to provide specific support and advice, and our aim is to recruit talented people with a diverse range of skills and experience. We welcome applications from all backgrounds and communities regardless of age, gender, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious beliefs.
We are committed to being a bilingual organisation and any application submitted in Welsh will not be treated less favourably than an application made in English.
Information point:
If you require any further information about this role, please do not hesitate to contact: -