Overview
We are seeking an experienced and dedicated Head Server to join our dynamic team in a vibrant pub/restaurant environment. The Head Server will play a crucial role in ensuring exceptional guest experiences by providing outstanding service, managing the serving staff, and maintaining the highest standards of food safety and quality. This position requires a strong background in hospitality and restaurant operations, along with excellent leadership skills.
Duties
* Oversee daily operations of the dining area, ensuring a welcoming atmosphere for guests.
* Lead and train serving staff on best practices in guest service and food safety protocols.
* Manage seating arrangements and ensure efficient table turnover using our online booking system, while maintaining high service standards.
* Assist in food preparation when necessary, ensuring all dishes meet quality standards before serving.
* Engage with guests to enhance their dining experience, including upselling menu items and addressing any concerns promptly.
* Maintain cleanliness and organisation of the dining area, adhering to health and safety regulations.
* Collaborate with kitchen staff to ensure timely food delivery and resolve any issues that may arise during service.
* Utilise basic math skills for accurate bill processing and cash handling.
Qualifications
* Proven experience in a restaurant setting, preferably in a supervisory or leadership role.
* Strong knowledge of hospitality principles, including guest services and food safety regulations.
* Experience in serving, food preparation, and kitchen operations is highly desirable.
* Excellent time management skills with the ability to prioritise tasks effectively during busy periods.
* Strong communication skills to interact positively with guests and team members alike.
* A passion for culinary excellence and a keen eye for detail in service delivery. If you are enthusiastic about providing exceptional dining experiences and possess the necessary skills to lead a team effectively, we encourage you to apply for this exciting opportunity as our Head Server.
Job Types: Full-time, Permanent
Pay: £12.68-£13.00 per hour
Expected hours: 35 – 45 per week
Work Location: In person