We're partnering with a market-leading HR Consultancy to recruit an ambitious HR superstar to join their growing team! This is a fantastic opportunity for an HR professional who enjoys variety, autonomy and problem-solving, and who takes pride in delivering practical, compliant advice that genuinely helps businesses thrive. As an HR Consultant, you'll be at the frontline of client support, delivering expert HR and employment law advice via phone and email to organisations across Great Britain and Northern Ireland! You'll work as part of a collaborative, high-performing team where quality, service and professionalism come first. Every client interaction matters - and you'll be trusted to guide businesses through complex and sensitive issues with confidence and clarity! DAY TO DAY Providing clear, legally compliant HR and employment law advice tailored to each client Managing cases end-to-end, taking ownership through to resolution Building strong rapport and trusted relationships with clients on every interaction Meeting personal and departmental KPIs and contractual SLAs Offering pragmatic options, including highlighting legal risks where applicable Accurately recording advice and case notes on internal systems Supporting clients with documentation, policies and ad-hoc letter drafting Advising in line with client-specific terms, conditions and internal documentation Staying up to date with changes in employment law, legislation and best practice Attending legal briefings, training sessions and team meetings Identifying opportunities to refer additional products and services where appropriate Delivering an exceptional level of service at all times YOU? Solid practical experience in HR and employment law advisory work Broad knowledge of employment law, HR best practice and ACAS guidance A proactive, solutions-focused mindset - confident offering creative options Ability to work calmly and professionally in a fast-paced environment Strong written and verbal communication skills Confidence working to KPIs, SLAs and tight deadlines Excellent organisational skills and ability to prioritise independently Commercial awareness and enthusiasm for generating client referrals Strong attention to detail and accuracy Good working knowledge of MS Office If you're passionate about HR, enjoy advising businesses, and want a role where your expertise truly makes an impact, this could be an excellent next move. 47017CC INDHIN Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy