Key Role Responsibilities • Acts as a role model at all times by demonstrating the core values • Actively seeks interaction and contact with residents to proactively seek to improve service delivery and takes appropriate action to resolve and address service issues. • Assigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards. • Monitors the building services maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span. Notification of major defects or failure trends to the Community Manager and Estates Manager with recommended actions and costings where appropriate. • Works with external stakeholders on a regular basis i.e. local council, project managers, fire services to ensure the property is compliant in all aspects of its works. • Works with the Estates Management team to ensure Fabric, Electrical and Mechanical works are correctly specified and technical advice is available and be the point of contact for Capital works handover back to the property. • Provides the Estates Management team with monthly reporting of PPM, potential life cycle replacement and contractor performance reviews. • Inspects work performed by other maintenance team members to assess workmanship, effectiveness of policies and procedures and develop corrective action plans as needed. • Hires, onboards and develops capability of team members in order to meet key performance goals and future succession requirements. • Contributes to the development of the annual budget(s) for the properties and is accountable for attainment of related budget goals by analysing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Community Manager • Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. • Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. • Develops and actions regular planned preventative maintenance (PPM) schedules with the approved supply chain of contractors at the required intervals. • Contributes to the selection and management of the PPM Contractors. • Monitors reactive, statutory and PPM, works ensuring service level agreements are met, and accurate, up to date records are kept on systems and at the property. • Coordinates and monitors minor works contractors and suppliers’ standards; retains accurate stock records, site operations log, including all relevant RAMS & Permits to work, testing records and conducts annual PAT testing to achieve statutory compliance. Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) are maintained in an up to date state in each property. starting salary of £45k plus and benefits, based in London actively seeking a full-time Requirements for Job: Main duties: • Visit properties to assess maintenance required. • To undertake and see through to completion any required maintenance work in the properties, for example, decorating, repairs, changing locks, tiling, basic electrics, plumbing and carpentry. • To carry out duties in a friendly, courteous and professional manner, respecting the tenants at all times. • To complete all necessary administration and recording in accordance with Company guidelines. • To provide an emergency call-out maintenance service as and when required. To liaise with contractors, representatives and suppliers where required. • To carry out property inspections, when required. • To check fire alarms and adhere to fire safety regulations We are looking for an individual who will want to progress quickly through our ranks and really carve out a career with us. The successful candidate will want to further develop their current skill set, have a positive ‘can-do attitude, and will be fully committed to delivering a first-class service to our clients. Benefits 28 days annual leave entitlement Health insurance Life insurance 5% Annual increase of wage Job Types: Full-time, Permanent Salary: £45,000.00-£50,000.00 per year Schedule: · Monday to Friday 9am to 6pm · Weekend availability ( sometimes required need to be flexible )