Job description
Cannon Fire specialise in providing service & installation requirements to the Fire & Security industry across the UK. With over 30 years of experience, Cannon Fire Protection has developed an excellent reputation as a market leader in the fire safety industry.
For well over a decade now the company has focused on supporting fire industry trade users, providing turnkey solutions for fire suppression. Independent auditing of our quality management systems, contracting and service operations ensures the very best provision of support in our sector.
Cannon Fire Protection Ltd are seeking a Projects Coordinator to join a small progressive and motivated team. To Support and Deliver Installations and Small works providing a high-quality level of Customer Service. Ensuring jobs are scheduled, attended, and completed to customer standard.
Duties:
· Delivering Projects and Installations to a high-quality standard.
· Answering phone and dealing with Customer Enquires.
· Support scheduling and programming of works with Customers and Engineers/Sub-Contractors
· Sending and processing engineering paperwork to customers
· Keep the engineering work banks up to date and organised
· Supporting Engineer efficiency throughout the department
· Raising subcontractor orders where required
· Ensuring customer purchase orders are in line with sales cost sheets
· Maintain logging of engineer appointments onto PDA's
· Ensure prompt and effective communication is made with customers to take care of customer
concerns or complaints quickly and professionally.
· Support the Cannon Team as and when required.
Requirements:
· Previous operational experience.
· Comprehensive fire industry knowledge.
· Strong customer facing skills.
· Strong written and verbal communication.
· Self-Motivated.
· Creative problem solving.
· Personality – energy, drive and enthusiasm.
· Full UK Driving Licence.
Benefits:
Company pension
On-site parking
Birthday Day Off
Schedule: Monday to Friday 08:30- 17:00
Experience:
Customer Service: 1 year (preferred)
Job Types: Full-time, Permanent
Salary: £26,000
Benefits:
* Company pension
* Employee discount
* Life insurance
* On-site parking
* Referral programme
Schedule:
* Monday to Friday
Job Type: Full-time
Job Types: Full-time, Permanent
Pay: £26,000.00 per year
Benefits:
* Company pension
* Free flu jabs
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Referral programme
Education:
* A-Level or equivalent (preferred)
Experience:
* Customer service: 1 year (required)
* Administrative experience: 1 year (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person