Availability
* Sun: 08:00:00 – 18:00:00
* Mon: 18:00:00 – 22:00:00
* Tue: 18:00:00 – 22:00:00
* Sat: 08:00:00 – 17:00:00
About the Role
As the face of Tesco on the road, Customer Delivery Drivers meet customers in their homes every day. The role involves more than driving; it focuses on helping people and delivering great service with a smile.
It is hands‑on, physical and full of variety, with no two shifts the same. Drivers work independently for most of the day, with a supportive team of managers and colleagues available at base when needed.
Drivers receive an initial hourly rate of £14.18, increasing to £15.45 in stores within the M25; some locations may offer additional payments. A minimum of 16 hours per week is guaranteed, though roles from 12 hours are also available.
What is in it for you
* Holiday: 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
* Flexible working available from day one
* 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
* Free wellbeing services to support your mind, body and life
* Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
* A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
* Uniform provided, plus policies to support you through life's key moments
Responsibilities
* Keep van, trays, and work area clean, tidy and organised so every customer receives their shopping in perfect condition.
* Load the van safely and complete all checks to ensure it is roadworthy, reliable and ready to deliver great service.
* Communicate order changes, substitutions or short‑dated items to customers in a friendly, reassuring manner and offer refunds where needed to keep the experience smooth and positive.
* Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
* Deliver within the customer's time slot, provide warm, natural service at the doorstep and leave customers feeling valued and well looked after.
Requirements
* Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
* Be warm and welcoming with customers and colleagues.
* Respond quickly to changing customer needs and embrace change while on the road and in the store.
* Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Diversity and Inclusion
We are committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves; Everyone's Welcome.
Flexible Working
We understand that life varies for each of us, so we are always open to conversations about flexible working. Talk to us during your application about how we can support you.
Accessibility
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please refer to the provided information.
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