At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague, we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market-leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do
* Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience.
* Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
* Make sure the store is safe and legal - keep the shelves stocked and ensure prices, dates, and temperatures are all correct.
* Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
* Support your local community - get involved in activities and events.
What makes a successful team member?
* Forging Relationships
* Speaking Up
* Co-operation
* Inspirational Communication
* Supporting Change
A genuine care for the needs of customers and members, great people skills, a positive approach to change and problem solving, and flexibility to work different shifts are essential.
Role details
As a Customer Team Member, you'll be part of a friendly team dedicated to helping our customers. You'll provide great service at the tills and on the shop floor, perform tasks like re-stocking shelves and cleaning up spillages, and build relationships with our customers and members. Our stores are a vital part of the community, and you'll help enhance this connection with a smile on your face.
Our culture emphasizes making a positive impact, supporting local charities, and contributing to community wellbeing. We offer holidays starting from 31 days per year, 30% off Co-op branded products, a pension with up to 10% employer contributions, and access to wellbeing services and apps like Wagestream.
Additional information
We are looking for candidates to join our new Co-op On The Go in Aylesbury, focusing on food-to-go and delivery services. Full paid training is provided, and no CV is needed to apply. You must be 18 or over, as the role requires working early mornings or late evenings.
* Discounts on Co-op and other brands
* Virtual healthcare services
* Employee assistance programs
* Support for personal development and career growth
* Rotas shared three weeks in advance
* Cycle-to-work scheme
Inclusive workplace
We celebrate diversity and are committed to creating an inclusive environment. We welcome applications from everyone and can make reasonable adjustments for candidates with disabilities. We are part of the Disability Confident scheme and will offer interviews to eligible disabled candidates.
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