Description
The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities
* To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage
* Maintain accurate data on relevant case management system
* Comply with set client SLA’s
* To attend client review meetings and assist with client project work where applicable
* Undertake appropriate additional tasks provided by the team leader
* Ensure quality service standards and productivity levels are maintained to a high standard
* Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
* Allocate new claims as and when required
* Carry out supervisory tasks appropriate to level and as per management instructions
Experience, Skills and Qualifications
• 6 months relevant experience
• Excellent attention to detail
• Negotiation skills
• Strong communication skills
• Organisational skills
• The ability to work as a team and independently
• The ability to manage own workload
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death In Service – after 1 years’ service
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
*after successfully completing probation
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.