Operations manager

Job Description

The role of Operations Manager in the social housing industry requires a strategic thinker who can oversee and optimise operational processes on a key contract. This position is based in Birmingham and focuses on delivering excellence in refurbishment, maintenance and service delivery.

Client Details

The company is a well-established organisation within the social housing industry, known for its commitment to quality and operational excellence. As a large scale enterprise, it offers a professional and structured environment for career growth.

Description

• Oversee day-to-day operational activities to ensure efficiency and quality standards for a key refurbishment contract in Birmingham.
• Develop and implement operational strategies to meet business objectives.
• Manage budgets, resources, and timelines to ensure contract success.
• Coordinate with various teams to improve workflow and communication across departments.
• Monitor performance metrics and provide actionable insights for improvement.
• Ensure compliance with health and safety regulations within property management operations.
• Foster relationships with stakeholders, vendors, and clients to enhance service delivery.
• Lead and mentor team members to build a high-performing operations team.

Profile

The successful Operations Manager should have:

• Proven experience in operations management within the social housing industry, or property related sector.
• A strong understanding of budgeting, resource allocation, and strategic planning.
• Knowledge of compliance and regulatory requirements in property management.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Effective communication and stakeholder management skills.

Job Offer

• Competitive salary
• Company car provided as part of the benefits package.
• Performance-based bonus structure.
• Permanent position offering stability and growth opportunities.
• Professional and supportive work environment.

If you are ready to take the next step in your career as an Operations Manager in the property industry, we encourage you to apply today!