Job Information
Location: Belfast, Antrim, United Kingdom
Client / Employer: HireIQ
Job reference: d17b408284d80a73cf2f20d5c10d7d47
Posting date: 21.05.2026
Closing date: 05.07.2026
Responsibilities
* Monitor tenant account balances and ensure accuracy
* Investigate and resolve account discrepancies
* Identify and process overpayments
* Support accurate allocation of incoming payments
* Assist with monitoring rent arrears and outstanding balances
* Contact tenants regarding arrears and maintain accurate records of communications
* Follow escalation processes and support reporting to the Client Account Leader
* Assist with tracking and reconciling utility billing across tenancies
* Liaise with suppliers to resolve utility-related queries
* Support tenant queries relating to utilities
* Assist with preparation and reconciliation of tenancy deposit returns
* Ensure balances are accurate prior to release of deposits
* Work closely with the Accounts team and property managers
* Maintain accurate financial records and support reporting requirements
* Assist with general account queries and administrative tasks
Qualifications
* Previous experience in an accounts administration role
* Strong attention to detail and numerical accuracy
* Confident communication skills (email and telephone)
* Good organisational skills with the ability to manage multiple priorities
* Ability to work collaboratively as part of a team
For further information on this opportunity or if you are considering the next step in your career, get in touch with Ollie Mairs at HireIQ with confidence.
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