Clerical Officer (Internal)
Closing date: 22 May 2026. Internal only for North Cumbria Integrated Care NHS Foundation Trust employees.
We are seeking a motivated Clerical Officer to join our friendly, supportive, and hardworking team in the Breast Unit, at Eden Breast Screening Unit, Cumberland Infirmary Carlisle.
Responsibilities
* Provide comprehensive administrative support within the Breast Screening Administration Office, including reception duties, booking and managing patient appointments, and responding to patient enquiries.
* Handle medical records, imaging information, and perform accurate data entry using computer systems.
* Liaise with NHS professionals, support staff, and members of the public to ensure efficient and effective service delivery.
* Assist with organisation, ensuring clear communication and a welcoming environment for patients.
Skills & Qualifications
* Skills: Good organisational skills, good interpersonal skills, accuracy and attention to detail, ability to prioritise work and meet deadlines, ability to manage workload within defined guidelines, work as a team member.
* Qualifications: GCSE English (Grade C or above) or equivalent, NVQ2 in administration or equivalent, ECDL or equivalent.
* Knowledge: Experience dealing with the general public; NHS experience; familiarity with Silverlink, Carestream, NBSS, and CRIS.
Benefits
* 27–day holiday scheme rising to 33 days after 10 years.
* NHS discounts.
* Salary sacrifice schemes including lease cars and cycle-to-work.
* Vivup confidential counselling service.
We are an equal‑opportunity employer and support a diverse workforce reflecting the local community.
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