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Assistant head housekeeper

Glasgow (Glasgow City)
WGC Ltd.
Assistant head housekeeper
Posted: 21 July
Offer description

Ibis Budget Glasgow, 2A SPRINGFIELD QUAY, Glasgow, G5 8NP
Rate: £14.92 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Assistant Head Housekeeper, you will report to the Head Housekeeper and be responsible for supporting your team in the day-to-day running of the housekeeping department.

In return, WGC offers an industry-leading package and is passionate about career progression; we’ll work with you to develop a career plan that includes training, mentoring, and extensive experience outside your current skill set, providing excellent opportunities for advancement.

WGC will provide an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.

Benefits also include:

* Life Insurance
* Discount Store with discounts from ASDA, O2 & more
* Discounted hotels and flights
* Employee Assistance Programme, including HSF Assist
* Low-cost health insurance
* Full workplace pension scheme
* 28 days holiday

Your role will include:

* Checking rooms according to company standards
* Improving productivity and efficiency of room cleaning
* Analyzing guest data to plan resources and materials
* Maintaining strong relationships with GM, hotel team, housekeeping team, and suppliers
* Identifying ways to improve guest satisfaction
* Adhering to Health and Safety policies, keeping work areas neat and organized, including COSHH and manual handling
* Recruiting, training, managing, and monitoring team performance
* Delivering and exceeding financial targets
* Managing expenditure and payroll to meet budgets
* Participating in training to improve skills and performance
* Solving routine challenges on the job

If you have previous experience in a housekeeping environment, can deliver consistent service in challenging environments, and want to join a company that offers development and progression opportunities, apply now.

We value diversity, equity, and inclusion, and are committed to building a culture that respects and values everyone. We welcome applicants from all backgrounds and are proud to be a Disability Confident Employer. Please let us know if you require support or reasonable adjustments during the application or interview process.

To apply, Upload your CV. Your details will be shared directly with the hiring manager, who will contact you to arrange an interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with the UK Information Commissioner’s Office (ICO), registration number: ZA104215

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