Field Service Manager – Imaging Systems
Milton Keynes, Bedford & Luton
Salary & Benefits
* Basic Salary £60,000 to £70,000
* Car / Car Allowance
* Pension
* Healthcare
* Excellent Benefits Package
About the Company
* Well respected supplier of sophisticated imaging systems
* Supported by a truly multi-national "blue-chip" technology group with representation in over 150 countries
* Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
* At the core of their business lie product innovation, excellent customer service and good people
Role
This market leader now seeks to recruit a commercially astute Field Service Manager. The successful applicant will be responsible for:
* Managing a team of Field Service Engineers
* Building and nurturing all relationships with key customers
* Regularly attending meetings and providing customer care
* Ensuring the delivery of KPI’s set out in SLA’s, including resource utilisation, PPM delivery, team and customer satisfaction
* Financial delivery within set budgets
Qualifications
To apply you should be able to demonstrate:
* Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
* Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
* Commercial skills and business flair
* The ability to foster key relationships with customers
* The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in systems technology
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