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It support role - 2nd line engineer

Warwick
Experis It
2nd line engineer
Posted: 8 July
Offer description

Job Description

2nd Line IT Support Engineer

Warwickshire

£30,000 - £35,000 + Bonus + Benefits
Hybrid Tech Stack | Career Growth | Hands-On Role

Ready to level up your IT career? Join a legendary UK manufacturer with over 80 years of innovation in the automotive sector.

This client are on the hunt for a proactive, tech-savvy 2nd Line IT Support Engineer who thrives in a dynamic environment and is passionate about delivering top-tier IT support.

What You'll Be Doing:

* Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more.
* Dive into Microsoft 365, Azure, Windows 10/11, Windows Server 2019, and VMware.
* Troubleshoot and resolve issues across hardware, software, and networks (LAN/WAN, Wi-Fi, DHCP, DNS).
* Support and maintain IT infrastructure to ensure maximum uptime and performance.
* Get hands-on with server configuration, Linux, and cybersecurity tools like EDR.
* Collaborate with the IT Manager and Senior Engineer on projects, onboarding, and training.
* Manage the Service Desk, document solutions, and help shape our knowledge base.

What You'll Bring:

* Solid experience in 2nd Line IT Support with Microsoft 365, Windows Servers, and Office apps.
* A working knowledge of networking fundamentals (Wi-Fi, DHCP, DNS).
* Strong communication skills and a customer-first mindset.
* A team player with a can-do attitude and a hunger to learn.
* Own transport is essential due to site location.

Bonus Points For:

* Experience with VMware or other hypervisors.
* Familiarity with Linux environments.

Why Join Us?

* Competitive Salary + Performance-Related Bonus
* Private Healthcare, Pension, Life Insurance
* 26 Days Holiday + Bank Holidays
* Access to Training and Personal Development Resources
* You'll be part of a tight-knit, supportive IT team in a company that values innovation and growth.

Interested? Call Experis IT to find out more and apply today!

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