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Administrator - case administrator - probation service band 2

Worksop
Brook Street
Case administrator
Posted: 5 September
Offer description

Overview

Our NPS client requires an administrator to join the busy team on a temporary basis. For the right candidate, this will be providing ongoing support to a Probation Officer (PO) within the National Probation Service.

The role is part-time, Monday to Friday, 10 hours per week, 2 hours per day, 10:00am to 12:00pm, £12.21/hr. As the PO only works until 12:00pm Monday to Friday, the 2 hours per day would suit someone potentially returning to work and fitting their hours around the school run. The role is based in Worksop and the successful candidate would attend the office every day whilst in training and for all appointments. This would be reviewed after a period of time. The role offers an opportunity to work within the Probation Service and gain experience within the Public Sector.

As you will be involved with the support of the PO\'s work, you will need to be able to organise and prioritise their workload, manage their diaries and work commitments, ensuring all targets are met.

All activities will align with NPS policies and procedures. The job holder must at all times demonstrate a commitment to equality and inclusion and understand their relevance to the work they do.

Full training will be given on the systems and protocols. The role will require full 3-year referencing and HMPPS vetting. Due to this, the role will not be an immediate start and could take a couple of months to become compliant.


Responsibilities

* Proof-reading the work of the PO
* Providing organisational support and ensuring the PO\'s tasks are completed on time
* Providing administrative support within the National Probation Service (NPS)
* Liaising with staff and other probation users with professionalism
* Administrative duties, dealing with queries within specified timescales
* Filing
* Distribution of mail and emails
* Inputting data onto the probation systems
* Managing the PO\'s diary, arranging meetings, taking notes and action points


Qualifications

* Good strong admin experience
* Good working knowledge of Microsoft Word, Excel, Outlook and Teams
* Excellent communication skills both written and verbal
* Ability to remain professional at all times and converse with a variety of service users
* Excellent organisational skills
* Desirable - secretarial or PA experience


Additional information

Please note this role will involve the successful candidate coming into contact with offenders and those on probation. The pay rate is £12.21/hr and benefits include holiday pay and pension scheme. Full training will be given on the systems and protocols. The role requires full 3-year referencing and HMPPS vetting, which may delay start date.

Application details: Please apply online with your current CV in WORD format. Due to the high number of applications we receive, it may not be possible to respond to all applications.


Employer information

Brook Street is proud to support the Armed Forces Covenant and guarantees to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all essential criteria for the vacancy. As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, Brook Street will offer a guaranteed interview with a PSR Sourcer for eligible candidates. If you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet the essential criteria, please register your interest via the Brook Street website. We are committed to engaging with you. In cases of high volume of ex-military candidates, Brook Street will interview the best candidates from within that group.

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