A leading telecommunications company is looking for a Technical Service Professional to join their team in Birmingham. In this hybrid role, you will be responsible for diagnosing customer issues, managing service improvements, and ensuring effective communication with stakeholders. Ideal candidates should have experience with SNOW, protocols like SIP and RTP, and strong problem-solving skills. The position offers a range of benefits including a 10% bonus and enhanced family support. #J-18808-Ljbffr