Administrator The administrator role plays a key part in supporting all our finance department with a wide range of operational and administrative tasks. Based in our newly refurbished Fareham offices, we’re looking for an Administrator to support the day-to-day running of the finance function and wider business operations. This role will involve a variety of administrative responsibilities, including maintaining records, processing documentation and payments, liaising with suppliers and internal teams, and assisting with general operational and stock-related tasks as required. You may be at the beginning of your career and looking to develop your administrative skills within a supportive organisation, or perhaps already working in an office environment and looking for your next opportunity within a growing business. This is a fantastic opportunity to build your experience within a professional office environment, with clear opportunities for development and progression in a company that is committed to investing in its people. What do we offer? • Holiday rising with each year of service • Your Birthday Off - after all it's the most important day of the year! • Buy/sell holiday scheme • Christmas Closure in addition to your annual leave • Free eye tests & support towards glasses • Perkbox • Our Employee Assistance Programme offering confidential Wellbeing Support • Regular events and activities throughout the year including our famous Christmas Party & Employee Awards! • Company pension scheme You’ll get involved in: • Manage and process administrative requests and documentation on a daily basis. Liaise regularly with internal departments to support day-to-day business operations. • Maintain accurate records and update internal systems and databases daily. • Monitor and organise information to ensure records and processes remain up to date. • Prepare and process documentation, including invoices and general correspondence. • Respond to internal and external queries in a timely and professional manner. • Provide administrative support to the wider team as required. • Assist in ensuring company procedures and compliance requirements are followed. • Support with maintaining accurate filing systems and company records. • Help ensure key deadlines and administrative tasks are completed on time. • Investigate and resolve discrepancies or issues where required, escalating when necessary. • Assist with stock, operational, or office-related administration tasks as required. • Carry out any additional administrative duties delegated by the wider team. Ideally, you’ll have experience of: • Working within an office environment. Who are we? We exist to enable our customers to have the conversations that matter. We do this through effective partnerships and a great customer experience. Working at Aerial Direct offers the opportunity to be part of a supportive and professional environment where your contribution is recognised and valued. We believe in giving our employees the tools, training, and support they need to succeed, while providing opportunities to develop new skills and grow within the business. You’ll work on a variety of tasks, collaborate with different teams across the organisation, and play an important role in the day-to-day success of the company. We are proud to be one of the UK’s leading independent providers of telecommunications. We are equally as proud of our employees who have helped us become one of the largest O2 partners in the UK. Our Process Step 1: Is there a fit? You’ll have a chat with our Talent Acquisition team, talk through your past experiences and what it is you’re looking for from your career Step 2: Meet with your would-be manager and a member of the team to talk through your motivations, whilst also getting a feeling for Aerial Direct. You’ll run through a few scenario based questions, and get the opportunity to ask anything you’d like to learn about. Step 3: If it looks like a good fit from both sides, we’ll be looking to make you an offer! Our Values : All: We are one team enabling each other and the business to thrive Elite: We will be the very best that we can be for our customers and our colleagues Respectful: We show respect for our environment, our people and above all else, our customers Impeccable: We will deliver the best customer experience and service in all we do Agile: We’re always looking to be one step ahead, quick to move, and to anticipate our customers’ needs Limitless: We seek continuous improvement in order to grow and develop the business