About us Founded in 2013, Almero Student has grown steadily to become a trusted name in student accommodation across the UK. Our mission is to build strong relationships with our students by providing safe, affordable, and well-managed living spaces where they can study, sleep, make friends, and enjoy the culture of their chosen city. With over 2000 rooms throughout the UK, we operate in key cities including Bristol, Oxford, London, Exeter, Leeds, Manchester, Nottingham and Birmingham offering a variety of affordable, well-managed accommodation while providing the highest standards for students. The Role As a Maintenance Operative, you will play a key role in maintaining the Birmingham properties to a high standard, ensuring a safe, compliant, and well-maintained living environment for our residents. This will be achieved through the timely completion of reactive maintenance tasks and close collaboration with the Property Manager to meet all building, health, and safety requirements, with additional support from the Head of Compliance and Facilities. You will deliver excellent customer service to residents while carrying out works efficiently and in line with agreed budgets. What You Will be Doing Process reactive maintenance jobs in a timely manner via StuRents, diagnosing issues quickly and efficiently, and keeping residents informed by email or in person Identify and rectify day-to-day maintenance tasks, including but not limited to plumbing, carpentry, painting, and gardening Carry out daily building walks to ensure communal areas, grounds, plant rooms, storerooms, and bin stores are well maintained, free from excess rubbish, and free of hazards Assist on-site contractors to ensure works are completed efficiently and health and safety procedures are followed Conduct daily, weekly, monthly, and quarterly statutory compliance checks as required for each property Maintain Fire and Water Log books in line with compliance requirements Assist with end-of-tenancy check-out inspections Assess, report, and action end-of-tenancy turnaround maintenance Build, develop, and maintain strong working relationships with local contractors Liaise and coordinate with third-party contractors to provide site access and support completion of works Work with the Property Manager to manage cost controls and profitability through an understanding of P&L budgets, ensuring financial procedures are followed Deliver a high standard of service through proactive and timely engagement with student residents Work with the Property Manager to ensure maintenance records and all documentation are accurate and up to date Monitor and update StuRents daily, recording when repairs are reported and completed Carry out weekly cleaning of communal areas, including hoovering, mopping, and wiping down surfaces Complete regular litter picking and ensure the exterior of the properties remains presentable, contributing to strong curb appeal What we are looking for Minimum 2-3 years of hands-on property maintenance experience covering all areas of general maintenance including (but not limited to) basics of carpentry, painting, plumbing, electrical Locally based with access to own vehicle for travel Good all round understanding of statutory maintenance requirements (Fire, water regs etc) Advanced Electrical and/or plumbing experience and access to own tools would be advantageous IT reporting skills Detail-oriented with strong communication skills What we offer Private Medical and Dental Insurance Generous, service-linked annual leave package Enhanced Salary Sacrifice Pension Annual Wellbeing Allowance Annual Performance Related Bonus Scheme Annual Salary Review Learning and Development Opportunities Employee Matching Scheme Paid Volunteering Days Life Assurance Cyclescheme Referral Scheme Length of Service Awards