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As a Frasers Group team member, you will be part of one of the United Kingdom's fastest growing retailers. Our luxury division includes brands such as Flannels, Frasers, Cruise, Van Mildert, 18 Montrose, Tessuti, Scotts & Giulio. We are rethinking retail, pushing the boundaries of traditional environments, and future-proofing our business through innovation and diversification.
Job Description
To support our growth, we now require exceptional, driven, and proven Sales Assistants to join our team.
Key Contribution Areas
1. Greet customers warmly and ensure they know you are available to assist.
2. Ask open questions to understand customer needs.
3. Recommend, select, and locate merchandise based on customer needs.
4. Provide information about in-store offers, promotions, and store cards.
5. Handle cash and card transactions efficiently.
6. Stay updated on the latest trends and product knowledge.
7. Maintain a customer-focused environment at all times.
8. Guarantee high levels of customer service consistently.
9. Educate and guide customers about the brands and products.
10. Offer alternatives and upsell when appropriate.
11. Ensure store standards are maintained and the store is prepared for trading.
12. Comply with all brand policies and procedures.
Qualifications
Skills and Knowledge
* Excellent communication skills
* Ability to work effectively within a team
* Customer-focused attitude
Personal Qualities
* High energy and drive to complete projects
* Confidence and assertiveness
* Positive, enthusiastic, and proactive attitude
* Passion for fashion retail
* Professional manner
* Fashion consciousness and trend awareness
* Flexibility and reliability
Additional Information
Think without limits — act fast, fearlessly, and lead your team.
Own your role and results — take responsibility for the basics, your responsibilities, and outcomes.
Be relevant — consider our people, partners, and the planet.
This role has no guaranteed hours; work hours may vary weekly, and some weeks may have no hours offered.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Retail
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