Location
Hamilton
Franchise
BMW
About The Role
Due to continued growth at our busy BMW Service Centre in Hamilton, we require a motivated and proactive Service Advisor to join our team. You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.
What You Will Do
* Help contribute towards the team's daily workload
* Process invoices, paperwork, and customer details
* Liaise directly with customers providing a second to none level of service
* Maintain, create and change in our databases
* Be able to, maintain a high consistent quality of work
* Communicate in a confidential, professional, and appropriate manner
* Continually develop your personal skills and knowledge
Your Skills & Experience Will Include
* Ability to confidently use Microsoft Office, Excel, and Word as well as email package
* Have an eye for attention to detail
* Strong confident communicator
* Have a polite and warm telephone manner
* Good numeracy skills
* Be adaptable to varying tasks
* Have a desire and willingness to learn
Benefits
* Access to the Company Pension Scheme
* Colleague Introductory Scheme
* Industry leading discounts on purchases on new and used cars
* Death in service benefit
Benefits for You And Your Family
* Discounted Servicing
* Subsidised car purchase scheme
* Employee Assistance Programme
* 24/7 remote GP
* Medical second opinions
* Unlimited mental health support
* Physiotherapy help and advice
* Savings and discounts on shopping
* Financial and legal support
* Wellbeing assistance
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