Exciting Opportunity: Service Advisor in Chichester, West Sussex Join Our Clients Successful Dealership
Our client, a reputable and well-established dealership in Chichester, is seeking a dedicated Service Advisor to join their team. This is an excellent chance for a customer-focused professional to advance their career within a thriving automotive environment. The Service Advisor role offers competitive salary, attractive bonus schemes, and a supportive team atmosphere. If you are passionate about delivering outstanding customer service and have experience in the automotive sector, this opportunity is perfect for you.
Benefits of the role:
Competitive basic salary of up to £30,000 per year
Bonus scheme with an OTE of £33,000
Earn £20 per service plan sold (3-5 weekly, no hard selling)
Upselling bonus on additional services and products
Monday to Friday working hours, with alternating Saturdays (08:00 13:00)
Supportive, friendly team environment
Opportunities for career growth within a well-respected dealership
Use of advanced systems including Pinnacle DMS and ServiceBox Stellantis
Key duties:
Act as the main point of contact for customers, managing all service-related inquiries
Book and organise vehicle services, repairs, and MOTs in line with customer needs
Use Pinnacle DMS and ServiceBox Stellantis to accurately record customer details and service information
Upsell services and products, including service plans, to help meet targets
Provide clients with clear updates on vehicle progress and additional work required
Maintain high standards of customer care, ensuring satisfaction and loyalty
Contribute to the smooth running of the dealerships service department
Candidate profile:
Previous experience as a Service Advisor or similar customer-facing role within the automotive industry
Strong communication and organisational skills
Familiarity with Pinnacle DMS and ServiceBox systems preferred, but full training can be provided
Ability to upsell services professionally and meet sales targets without hard selling
Positive attitude, proactive approach, and ability to work effectively within a team
Customer-focused mindset with a desire to deliver excellent service
This Service Advisor role with our client offers the chance to work in a reputable dealership environment with excellent earning potential and career progression opportunities. If youre ready to take the next step in your automotive career, please contact Kinga Csipetics at Perfect Placement today. We are the UKs leading motor trade recruiters, specialising in matching talented professionals with top automotive companies across the country.
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