Responsibilities
1. Working with HR Business Owners, provide system management support to ongoing or annual programs (Compensation, PM/GM, .
2. Extensive hands-on experience with security through user access, role-based permission roles and groups.
3. Manage workflow including notifications, and dynamic roles/groups.
4. Deep knowledge of import process to support business processes of reorganization, mergers & acquisitions, and annual programs.
5. Utilize the ECSC ticketing system to manage and resolve support tickets. Serve as agent for escalated HRIS issues from stakeholders, troubleshoot system issues, and research solutions to improve system efficiencies.
6. Maintain HR business systems to ensure continued operation through testing, quarterly updates, and enhancements to resolve problems.
7. Assess and improve overall HR workflow through system and procedural changes and user training. Implement changes from start to finish while acting as a consultant to and advocate for HR.
8. Manage implementation lifecycle of new HR business modules or systems. Participate in implementation teams as needed.
9. Create or update documentation of systems requirements, business processes, configurations, test plans, end-user documentation, as well as deliver necessary training or demo sessions to ensure shared understanding and to facilitate knowledge transfer.
Qualifications
10.. or degree or above
11. 3-5 years industry experience in HRIS and or enterprise software project management
12. Proven knowledge of SuccessFactors modules, specifically talent development and succession and SAP HCM
13. Demonstrated ability to analyze business processes and develop and implement new or streamlined workflows
14. Knowledge of MS-Excel, MS-Word, database and programming concepts
15. Strong critical thinking, problem solving and data analysis skills
16. Strong understanding of systems’ connectivity and configuration impacts
17. Aptitude to learn new software solutions
18. Ability to use sound judgment in making decisions with minimal supervision.
19. Ability to exercise discretion with confidential information.
20. Proven ability to manage multiple priorities and projects simultaneously.