Job Description
Join the Fun as a Chat Star (Host) at Buzz Bingo!
Location: Nottingham Studios (with occasional travel to Derby Studios)
Hours: 40 hours/week | 5 hours/day over 4 days (including weekends)
Salary: £25,952.85 per annum
Are you a natural entertainer with a passion for people and a flair for fun? We're looking for vibrant, engaging personalities to become the face and voice of Buzz Bingo's live chat experience!
What You'll Be Doing
As a Chat Star, you'll be the heartbeat of our live bingo experience—bringing energy, entertainment, and genuine connection to our online and in-club customers. You'll:
* Host live chat sessions that are fun, friendly, and full of personality
* Spark conversations beyond bingo—think pop culture, trivia, and trending topics
* Deliver games, quizzes, and activities to boost engagement
* Promote offers and campaigns with flair and authenticity
* Respond to customer queries and moderate chat with professionalism
* Work closely with our Live Bingo team to create a seamless, exciting experience
* Award bonuses and manage player accounts
* Support safer gambling practices and follow all compliance processes
What You Bring
* A magnetic personality with a love for entertaining and chatting
* Strong general knowledge and curiosity about the world
* Excellent written communication and typing skills
* Experience in a customer-facing role (hospitality, retail, etc.)
* Confidence using digital tools and navigating the internet
* Ability to multitask and think on your feet
* Awareness of bingo and online gaming is a plus (but not essential)
Bonus Skills (Nice to Have)
* Familiarity with systems like VF BOS or IMS
* Understanding of GDPR and Safer Gambling practices
Hit the Jackpot with Our Benefits
* Help@Hand App – 24/7 access to GPs, mental health support & more
* Thrive App – NHS-approved mental wellbeing support
* MyEva – Your personal online financial advisor
* Buzz Brights Apprenticeships – Grow your career with us
* Buzz Learning – 100s of online courses at your fingertips
* In-House Training – Fire safety, Food safety, COSHH & more
* Mental Health Advocates – Support when you need it
* 50% Staff Discount – On bingo tickets, food & soft drinks
* Refer a Friend Scheme
* Pension Scheme
Ready to Be a Star?
If you're bursting with energy, love making people smile, and want to be part of a team that's all about fun, connection, and community—we want to hear from you!
#BB1
AMRT1_UKCT