People Operations CoordinatorLocation: Hybrid / Head OfficeSalary: £27,000 + Bonus + BenefitsContract Type: Full-time, PermanentReports To: People & Operations Coordinator / Head of PeopleAre you highly organised, detail-oriented, and passionate about helping people have a great start in their roles? Join us at Charity Link as our new People Operations Coordinator and play a key role in making every employee's first experience a positive one.About the RoleAt Charity Link, we believe that first impressions matter. That's why we're looking for a dedicated and proactive People Operations Coordinator to support our People Team in delivering a smooth and structured onboarding experience.This is a vital role in ensuring new starters feel welcomed, supported, and set up for success from day one. You'll coordinate key HR and onboarding processes, take ownership of our Start Right Programme, and be the go-to contact for new employees and Fundraiser Relationship Coaches (FRCs) during the critical first three months.Key ResponsibilitiesOnboarding & InductionManage all onboarding documentation and communicationsLiaise with Team Managers and coaches to organise rotas and coaching supportEnsure timely set-up of systems, contracts, IT and first-day readinessMaintain accurate onboarding records and trackers Employee Support & AdministrationBe the first point of contact for HR queries via inbox and phoneConduct check-in calls with new startersManage day-to-day HR admin including leave requests and record updatesKeep employee data accurate across platforms like Dynamics and Edays Leavers & Exit ProcessProcess leaver paperwork and update systemsNotify payroll and departments accordinglyConduct Head Office exit interviews and ensure secure data handling Additional People Team SupportMaintain the weekly sickness logAssist with internal communications, awards and milestonesSupport general HR tasks and keep processes ticking behind the scenes What Success Looks LikeNew starters have a smooth and supportive first three monthsOnboarding is well-coordinated across departmentsHR data is accurate and well-maintainedQueries are handled with warmth and efficiencyYou're a reliable, proactive part of the People Team About YouThis role is perfect for someone who takes genuine pride in getting things right the first time, every time. You're meticulous with detail, thrive on process, and enjoy supporting people in a calm, organised way.What We're Looking ForEssential:Prior admin experience (HR experience desirable, not essential)Experience managing sensitive or confidential dataHigh attention to detail and a methodical approachConfident communicator (written and verbal)Proficient in Microsoft Office and comfortable with HR systemsReliable, proactive and discreet team player Desirable:Experience in an HR admin or onboarding roleFamiliarity with HR systems like Dynamics, Edays or ZincExperience supporting field-based or multi-site teams.What We OfferA friendly, collaborative work cultureHybrid working optionsOpportunities to learn and grow within the People Team Ready to help new starters thrive from day one? Apply now and be part of a team that values care, precision, and people
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