Community Executive
Location: London, E1 1RH.
Salary: £32,500 - £35,000.
Contract : Full time (Varied hours: 5pm to 10pm weekdays, 11am-3pm weekends).
We are looking for a social expert to work across Meta, Tiktok and YouTube channels for our client Disney UK - a true household name known for its animated and live-action films, amongst many other avenues, synonymous with magical experiences and stories that span generations. As a Community Executive, you'll be responsible for executing first-class Community Experience across their channels - replying to and engaging with fans, as well as proactively engaging with wider social communities to build meaningful interactions and create content opportunities. Please note that we are looking for a candidate/candidates who are flexible in working evenings and weekends, as the hours for this role sit outside of the typical 9-5, please see working times at the header of the job
description.
What we need from you:
Experience working in a fast-paced environment, both as part of a team and autonomously
Excellent written English skills with an acute attention to detail
Strong knowledge and understanding of the Disney world
Familiarity with social analytics and media terminology
The ability to source video content with the potential to go viral
A keen eye for detail
Excellent written and verbal communications
A self-starter, high energy and positive team player
Responsibilities
Own daily community experience; reactive and proactive community management that builds diehard communities cross-platform (Instagram, Facebook, Youtube, Tiktok and Threads)
Consistently demonstrate strong brand knowledge in order to engage fans
Source appropriate UGC and manage outreach/approvals process
Identify and escalate content/community opportunities but also potential crisis situations
Tracking results, compiling regular community management reports
Proactively identify and react in a timely nature to tactical & trending opportunities
Monitor trends in social media tools, apps, channels, design and strategy
What's in It for You
At Jungle, we value our people and offer a range of perks to enhance your experience with us:
Free daily breakfast
Office dog day every Wednesday!
Pension scheme
Generous holiday allowance, including your birthday off
Eye care support
Access to our Employee Assistance Programme & Mental Health First Aiders
Generous family-friendly policies
Regular social events and direct communication with leadership
Volunteering days
Wellbeing day
Recognition schemes and awards
Long-service awards
High street discount vouchers
Cycle-to-work scheme
Jungle Life - We believe in adding to our culture, not just fitting into it. At Jungle Creations, diversity and inclusion are at the heart of everything we do. We celebrate different perspectives, encourage innovation, and create a sense of belonging where everyone can thrive.
Our Mission
We exist to create ideas that get people to thrive online and in the real world.'
Our Values
Collaborate - We work together to achieve great things
Innovate - We push boundaries and find creative solutions
Champion - We support and uplift each other
Our Commitment to Diversity and Inclusion
We are committed to fostering an inclusive environment where all individuals, regardless of background, feel valued and empowered. If you require any extra support or reasonable adjustments during the hiring process, please let us know.
If you don't meet all the requirements but believe you'd be a great fit, we encourage you to apply!
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