* Significant experience supporting senior executives (SVP, VP, or equivalent)* Proven ability to manage complexity across regions, cultures, and time zones* Exceptional organizational, prioritization, and problem-solving skills* Strong written and verbal communication skills* High level of professionalism, discretion, and trust* Experience in Customer Success, SaaS, or enterprise technology environments* Familiarity with EMEA business practices and cultural nuances* Comfort working with senior leaders, customers, and external partners* Advanced proficiency in productivity and collaboration tools* Multilingual with English as the primary language and Spanish/German preferrred* Proactive, anticipatory approach* Strong judgment and executive presence* Stakeholder and relationship management* Ability to operate effectively in ambiguity and fast-changing environments* Cultural awareness and adaptability* Operates efficiently across EMEA with clear priorities and minimal friction* Customer and internal engagements are well-prepared and impactful* Regional leadership meetings are structured, productive, and action-oriented* The Executive Assistant is recognized as a trusted partner within the Customer Success leadership team### Join our Talent Community.Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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