Job Purpose
AESSEAL is one of the worlds leading specialists in the design and manufacture of mechanical seals and support systems. Our vision is to be the world leading reliability company; our aim is to consistently exceed expectations; and our customer promise is simple: to give such exceptional service that they need never consider an alternative source of supply.
Working as part of a dedicated Customer Service Team the job holder will be responsible for the relationship management of a portfolio of global customers.
Job Dimensions
Co-ordinate enquiries and orders with internal departments to ensure problem free customer experience
Actively participate in ensuring company performance objectives are met, in particular those related to service levels
Pro-actively seek to pre-empt, prevent and communicate issues to our global customers & colleagues
Build strong working relationships with internal and external customers to ensure a positive customer service experience
Principal Accountabilities
As a Commercial Adm...