Location: Horsham, West Sussex (Hybrid working available)
Hours: Monday to Friday, 8:30am - 5:30pm
Salary: £30,000 (negotiable based on experience) with £50,000 OTE in Year 1.
Ready for your next challenge?
We're looking for a motivated, proactive and growth-driven Account Executive to join our expanding team. If you thrive in a supportive, social work environment and want the opportunity to build your career, this could be the perfect next step.
About Global 4
At Global 4, we support businesses across the UK with a comprehensive range of technology solutions. Our mission is to solve our customers' technology challenges by delivering the right solutions and consistently providing best-in-class service.
Our portfolio includes cloud telephony, IT services, CCTV & security, data connectivity, mobiles, and energy. As a forward-thinking organisation, we support clients across multiple sectors and proudly maintain a near-five-star Trustpilot rating, backed by ISO 9001, 14001, and 27001 accreditations. With strong retention levels and a rapidly growing client base, we're committed to investing in both our people and our product offering.
Supported by significant growth and recent client-base acquisitions, our Account Management division is expanding - creating a fantastic opportunity for someone eager to develop their expertise and career.
You'll begin with a two-week induction to set you up for success, followed by a six-month coaching and development journey. High performers can progress into senior account management roles within six to nine months, unlocking even greater earning potential.
If you're looking for a role with challenge, reward, and genuine progression - now's your time to shine.
What will you be doing?
* Growing and developing our existing customer base through daily account calls and arranging on-site health checks.
* Introducing new products, services, and platforms to customers through our multi-service discount proposition.
* Building strong, long-lasting customer relationships to support retention.
* Acting as a key point of contact for account queries, with full support from our specialist teams.
* Updating customer and service information within our CRM to identify and track future opportunities.
* Managing opportunity pipelines and tracking upcoming renewals.
* Keeping customers informed on installation and project updates.
Required Skills & Experience
* 1-2 years of sales experience (Telecommunications/IT experience is beneficial but not essential).
* Excellent communication skills.
* Self-motivated with a proactive and positive approach.
* Comfortable working to and exceeding targets.
* Confident communicating both over the phone and face-to-face.
* Financially and target-driven, with a passion for delivering a great customer experience.
Company Benefits
* 50% off our Broadband (free after two years).
* 25 days holiday plus bank holidays.
* Additional annual leave based on length of service.
* Company Growth Share Options Scheme.
* £250 Bright Ideas Scheme.
* Employee Recognition Scheme - including days out.
* Buy & Sell holiday scheme.
* Death in service benefit.
* Friday fridge.
* Company lunches.
* £1,000 Refer-a-Friend Scheme.
* Fun incentives.
* Paid charity leave.