Location: Renfrewshire and East Renfrewshire Salary: £25000 Hours: 40 Hours per week We are seeking an experienced and dedicated Field care Supervisor to join our team covering the Renfrewshire and East Renfrewshire area. As a Field care supervisor, you will play a critical role ensuring the delivery of High quality care to our clients. Principal responsibilities · To carry out Individual Needs Assessments for new and potential customers. · To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management. · To carry out introductory visits every time a Care Assistant visits a customer for the first time. · To ensure all customer visits are always covered. · To be on-call in case of emergency. · To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care Assistants and the writing of Care & Support Agreements. · To identify suitable Care Assistants to cover for any absences, this may be due to sickness or holiday. · To cover short notice when an existing Care Assistant notifies that they are unable to attend a call. · To facilitate the practical field induction of all new Care Assistants. · To provide and facilitate in-field training as and when appropriate. · To identify any additional training needs of Care Assistants and report accordingly. · To conduct customer reviews and respond to Individual Review Forms completed by Care Assistants as soon as possible. · To urgently report any changes in a Care Assistant’s or customer’s schedule to the Care Coordinator. · To monitor, supervise and mentor all Care Assistants in the field. · To provide support to all Care Assistants in the field. · To monitor all customers for service and Care Assistant satisfaction. · To ensure accuracy and completeness of all documentation held in customers’ homes. · To encourage and identify opportunities for Care Assistants continuing professional development. · To ensure that all written reports and administration is up to date. · To maintain close liaison with both the Care Manager and Care Coordinator. What we are looking for: Self-motivated, well organised and reliable Caring and sensitive Full clean driving licence Flexible Committed to maintaining our high standard of care Must hold SVQ Level 3 in Social Services and Healthcare