Job Title: Customer Service Administrator
Location: Rudgeway BS35 3QH
Salary: £25,000 per annum
Job Type: Full-time, Permanent.
Responsible for: Delivering an excellent customer service by providing a first point of contact for incoming phone calls and visitors to Head Office and providing high quality administrative support to across all teams.
Purpose and Outcomes
* To provide an efficient and approachable customer service, ensuring effective communication with customers and stakeholders
* To assist with the delivery of a housing and maintenance service and support the work of the Asset Management teams.
* To be an ambassador for Elim Housing and represent our values and aspirations in delivering services.
About Elim Housing Association
Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'.
Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodat...