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We are looking for a detail-oriented and proactive Traffic Operator / Transport Planner to join our team, ensuring the seamless coordination of transport operations. This position is for a dedicated night shift 2200 to 0600 Mon-Fri.
* Competitive Salary: Reflective of your experience and contribution to the role.
* Career Development: Opportunities for professional growth within a growing company.
* Supportive Team Environment: Join a collaborative and dedicated team focused on excellence in transport logistics.
Responsibilities
* Ensure that all transport operations comply with relevant transport legislation and company safety policies.
* Scheduling and routing of vehicles to meet customer requirements.
* Ensure drivers have all necessary instructions, and manage real-time adjustments as needed.
* Plan and optimise loads to maximise vehicle efficiency and minimise costs.
* Act as the primary contact for drivers, clients, and internal departments, ensuring clear and timely communication throughout the transport process.
* Proactively monitor trips to identify and resolve any operational issues, delays, or disruptions that may arise.
* Ensure all vehicles have the required VBS bookings available and adjustments made as required.
* Maintain accurate records of transport activities, updating the Transport Management System (TOPS) and producing reports for management as required.
* Liaise with clients to update on delivery statuses, address any queries, and ensure high levels of customer satisfaction.
* Work closely with the Traffic and Operations team to continuously improve operational efficiency and service delivery.
Qualifications
* Previous experience as a Transport Planner, Traffic Operator, or in a similar role within the container transport industry.
* Strong understanding of UK routes and the logistics involved in container transport. Competent in using Transport Management Systems (ideally TOPS) and Microsoft Office.
* Excellent time management, organisational, and multitasking skills to handle a dynamic workload.
* Ability to think quickly and find practical solutions to operational challenges.
* Strong verbal and written communication skills, with the ability to communicate effectively with drivers, clients, and internal teams.
* A collaborative and proactive approach to work, with a focus on achieving team and company goals. Willingness to work flexible hours as needed to meet operational demands.
* Ability to work to strict operational guidelines and work well under pressure.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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