Overview
Job Title: Security and Infrastructure Manager
Company: Kite Packaging
Location: Coventry (On-site)
About Us
Kite Packaging is a £185 million, employee-owned business named UK Packaging Company of the Year, with a strong entrepreneurial spirit and a results-driven culture. Operating from 9 sites across the UK, Kite is committed to innovation and excellence, with our core technology team—including IT, software development, data analytics, and online marketing—playing a central role in our continued growth.
The Role
We are seeking a talented Security and Infrastructure Manager to join our forward-thinking IT team at our Coventry headquarters. This is a pivotal, well-funded role where you\'ll lead the security of IT operations across the group, while also supporting, innovating, maintaining, and implementing a wide range of infrastructure, network, server, cloud, and SaaS solutions.
You’ll also act as a 3rd line escalation point, a Subject Matter Expert (SME) for infrastructure topics, and a mentor to others in the team—helping upskill and motivate colleagues to ensure we deliver best-in-class support to our users.
Key Responsibilities
* Own the end-to-end security of IT operations across the business.
* Design, implement, and support infrastructure including networking, cloud services, servers, SaaS platforms, and DR strategy.
* Assess current and future technological needs and help shape the technological strategy to meet the business’s evolving demands.
* Provide 3rd line support for complex issues related to infrastructure and end-user computing.
* Act as an SME for all infrastructure-related queries across departments.
* Lead on security strategy and innovation, ensuring systems remain state-of-the-art.
* Coach and mentor junior team members, developing capability across the IT function.
* Collaborate with the wider technology team and senior leadership to support Kite’s growth strategy.
* Manage and develop relationships with external providers.
What We're Looking For
* Proven experience in IT security and infrastructure engineering – preferably backed by a relevant degree.
* Proven experience in strategic planning and execution.
* Exceptional leadership and team management skills.
* Strong troubleshooting skills and 3rd line support experience.
* Experience in mentoring or developing team members is a strong plus.
* Ability to work independently and collaboratively in a fast-paced, ambitious environment.
* A proactive, security-first mindset with a passion for continuous improvement.
* Relevant certifications such as ITIL v4 or PRINCE2 are highly desirable.
Why Join Kite?
* Join a business where technology is at the heart of growth and innovation.
* Work in a modern, high-spec HQ with a talented, collaborative team.
* Competitive salary based on experience and skill set with a comprehensive benefits package, including:
* Pension scheme
* Health cash plan
* Share incentive plan
Job Type: Full-time
Benefits:
* Company pension
* Cycle to work scheme
* On-site parking
Schedule:
* Day shift
Ability to commute/relocate:
* Coventry CV3 4GB: reliably commute or plan to relocate before starting work (required)
Experience:
* IT management: 5 years (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: Security & Infra Engineer
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