Overview
Join to apply for the Showroom Manager role at TieTalent.
Location: Redhill, Surrey
Coulter Elite Resourcing are looking for a Luxury Showroom Manager, working for a leading retailer and importer of luxury natural stone and porcelain flooring. Our client are a passionate bunch who love to offer their customers the highest quality flooring, with exceptional customer service at every stage.
Responsibilities
* Management of the showroom and a small sales team; welcoming customers and building relationships with clients
* Providing advice on suitability, sizing and pricing while showcasing a flair for interiors
* Creating quotations, processing payments, arranging deliveries, and providing outstanding after-sales service
* Problem solving and sales aftercare
* Management of the showroom diary and online appointments
* Updating the CRM system with relevant client information and daily activity
* Occasional travel to Leicestershire
Ideal candidate
* Excellent customer service skills and outstanding time management and organisation
* Confident in starting face-to-face conversations with customers and a brilliant communicator
* Ability to write clear, concise emails
* Commercially minded with a proven ability to drive sales
* Background in design/interiors/creative industry
* Exceptional attention to detail; enthusiastic and hands-on
* Team player, willing to help and meet people
* Ability to use initiative and anticipate future needs
* Proficiency with Microsoft Office (Excel, PowerPoint, Word)
* High-end retail experience desirable
What We Offer
* A great place to work with a friendly and welcoming team
* Competitive salary
* Bonus structure
* Optional pension scheme
* Additional leave through years of service
* Sick pay after completion of probationary period
* Company events
* Employee discount
* Employee assistance programme
* Free on-site parking
* Purchase additional annual leave scheme
* Induction training
* Development opportunities
Working hours
Monday - Friday 09:00 - 17:00 (includes 30 min unpaid lunch break)
Saturday 09:00 - 16:30 (includes 30 min unpaid lunch break)
Sunday - Closed
Days off will be Sunday and one day in the week.
Please note: A covering letter to support your application is required; CVs submitted without one will not be considered.
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