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Client:
Response Personnel
Location:
bournemouth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Permanent, Full time
37hrs a week including approximately 1 in 4 weekends.
Mixed Shift Patterns 7am-3pm, 11am-7pm, 9.30-5.30pm
Full clean driving licence and access to your own vehicle for work purposes required.
Our client is a not-for-profit housing association located in Luton. We are looking for an experienced Support Worker to join an established company.
Purpose:
As an Assistant Resident Coach, you will be the primary supporter for residents, working with the Resident Coaches to deliver the best possible outcomes for our residents; utilising psychologically informed ways of working to provide a service that is flexible and adaptive to the changing needs of customers and the team.
Responsibilities:
* Deliver comprehensive support to residents.
* Work in a psychologically informed way, coaching residents in a person-centred manner.
* Collaborate with the Resident Coaching Team to ensure consistent and positive service delivery.
* Conduct holistic assessments of new residents, devise and implement support and risk management plans.
* Record daily support activities and update internal systems accordingly.
* Liaise with professionals such as social workers, solicitors, translators, police, and education providers when needed.
* Conduct daily coaching sessions and manage your own caseload.
* Organise and conduct coaching sessions, attend meetings, make referrals, and provide person-centred support.
* Think creatively to deliver effective support.
* Assist residents with benefit claims and personal contribution charges.
* Support residents in learning independent life skills for successful community integration.
* Participate in reflective practice sessions with the team.
* Recognize challenging situations and support colleagues to foster positive resident behaviour.
* Ensure residents are informed of their rights and participate in service improvements.
* Attend networking and partnership meetings to gain external support and ideas.
* Follow policies and procedures, including Health and Safety, Fairness, Lone Working, SOVA, and Child Protection, reporting concerns as required.
* Undertake DBS checks every 3 years and report any changes in status.
Skills / Experience:
* Experience working with vulnerable people.
* Understanding of social issues such as homelessness, well-being, and support services.
* Psychological insight.
* Knowledge of diversity and equality.
* Empathy and personal resilience.
* Excellent communication skills to build trust.
* Creative thinking and problem-solving abilities.
* Self-motivated and accountable.
* Ability to manage oneself and collaborate effectively with others.
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